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| General questions |
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Why
hardwood floors?
Hardwood floors are durable, long lasting and beautiful. The natural
colors and patterns found in natural wood create a comfortable and
inviting living environment.
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Is
it true that hardwood floors provide a cleaner home environment?
Absolutely. Carpeting attracts and holds many allergenic spores, dust-mites,
bacteria, fungi, animal dander and other unhealthy microbes. These
disturbing irritants are dispersed every time you vacuum.
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How
long do hardwood floors last?
When properly maintained, hardwood floors can last a lifetime. The
average carpet needs to be replaced every 10 to 12 years.
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What
is the most popular hardwood used in flooring?
Red Oak is the most preferred hardwood for use in homes.
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| Maintenance questions |
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How
do I clean my floors?
Check our floor care page for floor
cleaning details.
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I
heard humidity levels need to be controlled for hardwood floors, is
that true?
Humidity in your home should be kept at approximately 45%. An extremely
dry house during the heating season will cause flooring to shrink,
which will create linear cracks between the flooring slats. On the
other hand too much humidity will cause the flooring to swell and
could cause the boards to cup or crown.
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My
hardwood floors are lackluster, should I attempt to renovate them
myself?
We recommend our professional floor refurbishers. We have all the
equipment and experience to do the job efficiently, plus, we guarantee
the results.
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| Installation questions |
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What
is the lead time for scheduling a floor refinishing or installation?
Generally from 1 to 3 weeks out. Consult
our office for an exact time.
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How
long does a hardwood floor installation take?
We generally visit your site to give you an accurate time and cost
estimate for Hardwood Floor installations.
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How
long does the sanding/finishing process take?
Normally sanding & finishing is a three day process, but allow
four in case the finish isn't dry from one day to the next, depending
upon weather conditions.
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How
much dust is created by the sanding process?
There will be a fine film in the sanded areas. To keep dust from penetrating
other areas of your home, we recommend applying plastic to doorways
using 3M blue tape and thin plastic film. The plastic and 3M blue
tape is available at your local hardware or home supply store.
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Can
I stay in my home during the floor sanding process?
Yes, however access to the floors will be restricted because of the
need for a certain amount of drying time each day.
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How
long does it take for the floor to dry after each surface coat is
applied?
A coat of oil base poly takes 8-12 hours to dry — a coat of
water base poly takes 4-6 hours to dry.
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What
temperature should I keep my home during the finishing process?
68 to 72 degrees Fahrenheit is ideal, if your home is too hot or too
cold, it could cause the finish to dry incorrectly and delay the job.
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When
can I move furniture back?
Recommended 24 hours after the final coat is applied (with protective
felts under all furniture). Large area rugs need to be kept off the
floor for the first 30 days. Use a breathable perforated rubber pad
under rugs. We sell protective felts; the perforated rubber carpet
pads are available at most carpet stores.
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Will
my floors be shiny?
You have a choice of a satin, semi-gloss or high gloss finish for
your floor.
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Do
you move furniture or appliances?
No, due to liability concerns that is an option left to the homeowner.
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What
time will the crews start each day?
Generally most installations or refinishing jobs are started between
8:30 am & 9:00 am in the morning. Smaller jobs are sometimes started
in the afternoon.
The application of polyurethane varies from day to day depending on
the finishing crew's route, and will be decided at that time.
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What
are your payment options?
We require 1/2 down to start the job with the remainder due upon completion.
We accept all major credit cards or checks. No payment plan is offered.
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Do you give estimates?
Yes. We can give you a rough estimate over the phone or we
can travel to your site and calculate a free in-home estimate.
We give free estimates from:
9:00 AM to 5:00 PM, Monday through Friday
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Do
you offer any warranty?
We offer a one year limited warranty on all our floor installations
and refinishing jobs.
We are one of Minnesota's largest hardwood floor refinishing and installation
companies, and are fully bonded, licensed and insured. |
